Privacy Policy

Effective Date: 24 October 2025

Last Updated: 24 October 2025

1. Who We Are

Eftia Consulting (“we”, “us”, or “our”) provides strategic business consulting, product leadership, and operational transformation services to founders, senior leaders, and growth-stage companies. Our website, eftia.co.uk, showcases our expertise and invites meaningful conversations that unlock business momentum.

2. What Data We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number (via contact forms or direct outreach)

  • Business Details: Company name, role, and project context (when provided voluntarily)

  • Website Usage Data: IP address, browser type, pages visited, and time spent (via analytics tools)

  • Correspondence: Any information shared through email, LinkedIn, or other communication channels

3. How We Use Your Data

We use your data to:

  • Respond to enquiries and initiate project conversations

  • Deliver consulting services and maintain client relationships

  • Improve website performance and user experience

  • Comply with legal obligations and professional standards

We do not sell, rent, or trade your personal data.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Consent: When you submit a contact form or opt into communications

  • Contract: When we engage in a formal consulting relationship

  • Legitimate Interests: To operate and improve our business and website

5. Data Sharing and Third Parties

We may share data with trusted service providers who support our operations, such as:

  • Website hosting and analytics platforms (e.g. Google Analytics)

  • CRM or email tools (if used for client management or outreach)

All third parties are required to handle your data securely and in compliance with applicable laws.

6. Data Retention

We retain personal data only as long as necessary:

  • For enquiries: up to 12 months unless a project is initiated

  • For clients: in line with contractual and legal obligations

  • For analytics: anonymised and aggregated where possible

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise these rights, contact us at [email protected].

8. Cookies

Our website may use cookies to enhance user experience and gather analytics. You can manage cookie preferences through your browser settings.

9. Security

We take reasonable steps to protect your data from loss, misuse, or unauthorised access. However, no online transmission is 100% secure.

10. Contact Us

For privacy-related queries, please contact:
Eftia Consulting
Email: [email protected]
Location: United Kingdom